Last Updated: November 2025

DJ Drone Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

COMPANY DETAILS
 

• Company Name: DJ Drone Limited

• Company Number: 16738472

• Registered Address: 28 Morley Drive, Yelverton. Devon. PL20 7UY. United Kingdom.

• Contact Email: david@djdrone.co.uk

• Contact Phone: +44 (0) 1752 938224

1. INFORMATION WE COLLECT

1.1 Information You Provide

When you contact us or request a quote, we collect:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Project location

• Project details and requirements

1.2 Automatically Collected Information
When you visit our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website

• Geographic location (country/region)

1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy for full details.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:
2.1 Provide Services

• Process your enquiries and quote requests

• Deliver drone surveying and mapping services

• Communicate about your project

• Send project deliverables and reports

2.2 Business Operations

• Maintain and improve our website

• Analyse website performance and user behaviour

• Send service updates (only if you've opted in)

• Comply with legal obligations

2.3 Marketing (With Your Consent)

• Send newsletters or service updates

• Inform you about new services or offers

• You can unsubscribe at any time

Legal Basis: We process your data based on:

• Contract performance - to deliver services you've requested

• Legitimate interests - to run our business efficiently

• Consent - for marketing communications (you can withdraw anytime)

• Legal obligation - to comply with UK law and regulations

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to third parties.

We may share your information with:
3.1 Service Providers

• Website hosting providers

• Email service providers

• Payment processors (if applicable)

• Cloud storage providers
   

These providers are contractually obligated to protect your data and only use it for specified purposes.

3.2 Legal Requirements
We may disclose your information if required by law, court order, or regulatory authority, or to protect our legal rights and safety.

3.3 Business Transfers
If DJ Drone Limited is acquired or merged with another company, your information may be transferred as part of that transaction.

4. DATA DETENTION

We retain your personal information for:

• Active enquiries and projects: Duration of project plus 12 months

• Completed projects: 12 months after final delivery

• Marketing consent: Until you withdraw consent

• Financial records: 6 years (UK tax law requirement)

After these periods, data is securely deleted or anonymized.

5. YOUR RIGHTS UNDER UK GDPR

You have the following rights regarding your personal data:

5.1 Right to Access
Request a copy of the personal information we hold about you.

5.2 Right to Rectification
Request correction of inaccurate or incomplete information.

5.3 Right to Erasure ("Right to be Forgotten")
Request deletion of your personal data (subject to legal obligations).

5.4 Right to Restrict Processing
Request limitation on how we use your data.

5.5 Right to Data Portability
Receive your data in a structured, commonly used format.

5.6 Right to Object
Object to processing based on legitimate interests or for marketing purposes.

5.7 Right to Withdraw Consent
Withdraw consent for marketing or other consent-based processing at any time.
To exercise any of these rights, contact us at [email] or [phone].
We will respond within one month of receiving your request.

6. DATA SAFETY

We implement appropriate technical and organisational measures to protect your personal information, including:

• Secure SSL/TLS encryption for data transmission

• Password-protected systems and databases

• Regular security assessments

• Staff training on data protection

• Restricted access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. INTERNATIONAL TRANSFER

Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office

• Data Processing Agreements with third-party providers

• Adequacy decisions recognising equivalent data protection standards

8. CHILDREN'S POLICY

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

10. COOKIES

We use cookies to improve website functionality and analyse site usage. For detailed information about the cookies we use and how to control them, please see our Cookie Policy.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when this policy was last revised.
We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
DJ Drone Limited
Email: david@djdrone.co.uk
Phone: 01752 938224
Address: 28 Morley Drive,Yelverton. DevonPL20 7UY. United Kingdom.

13. COMPLAINTS

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office (ICO)

Website: https://ico.org.uk
Telephone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
This Privacy Policy is effective as of the date stated above and complies with UK GDPR and Data Protection Act 2018.